Store Policy
Customer Care
Each of our handmade wooden music boxes is crafted with great care, patience, and attention to detail.
We take pride in creating products that carry a touch of warmth and artistry.
All items are made by hand from natural wood, so small variations in color, engraving, or texture are normal — and make every piece unique.
We’re happy to assist with custom requests, such as personalized engravings, special melodies, or packaging for gifts.
You can contact us anytime at [your email address] — we usually reply within 24 hours on business days.
Orders are typically processed and ready to ship within 2–3 business days. Custom designs may take a little longer.
If you wish to cancel an order, please do so within 24 hours of purchase.
We deeply appreciate your support of handmade work and small creators. ❤️
Privacy & Safety
Your privacy is very important to us. We only collect and store the information necessary to process and deliver your order safely.
Personal data (such as your name, address, or contact details) is used solely for order fulfillment and communication.
Payment information is never stored or accessed by us — all transactions are securely processed through trusted payment gateways (e.g., PayPal, Stripe, etc.).
We do not share your personal data with third parties for any reason unrelated to your order.
Our website uses secure encryption (SSL) to protect your data while browsing and checking out.
Wholesale Inquiries
We welcome partnerships and wholesale collaborations with shops, galleries, and gift boutiques around the world.
For wholesale pricing, custom branding, or bulk orders, please contact us directly at [your email address] or fill out the wholesale inquiry form on our website.
We can provide tailored designs, branded packaging, and exclusive melodies for our wholesale partners.
Minimum order quantities and processing times vary depending on customization and volume.
Let’s create something beautiful together. 🎵
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments