🚚 Shipping & Returns

Shipping Policy

Shipping

We ship worldwide from Georgia (Europe).

Standard international shipping usually takes 10–25 business days, depending on your country and local customs.

You’ll receive a tracking number once your order is shipped.

Customs fees or import taxes (if applicable) are the buyer’s responsibility.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos.

We will replace the item or issue a refund after review.

Custom and personalized orders cannot be returned unless they arrive damaged or defective.

Buyers are responsible for return shipping costs unless the error is on our side.

📧 Contact us. We’re always happy to help and want you to love your music box as much as we loved making it.